Exchange Policy

If you wish to Exchange the product purchased online, you may do so in a period no later than 7 days from the day of delivery. You must return the product in the same packaging in which you received it. To schedule a return, please contact us at pumpitup1122@gmail.com in order for us to arrange the collection at your home address.

We will fully examine the exchange product and will notify you of your right to an exchange of the amounts paid. The exchange will be made as soon as possible, and within 30 calendar days from the date on which you informed us of your intention to withdraw. The exchange will be made using the same payment method which was used to make the purchase.

No exchange will be made for any products that are not in the same condition in which you received them, or that have been used beyond the mere opening of the product.